FAQ’S

Truck-Mounted Hot Water Extraction / Steam Cleaning 230°f :

1st awardThis is the best of the best. This is a fancy way of saying that hot water cleaning solution under high pressure is forced into your carpet and then sucked out of your carpet. In a recent Technical Bulletin, Shaw Industries, the world’s largest carpet manufacturer, “recommends the hot water extraction system, which research indicates provides the best capability for cleaning”. Shaw’s Technical Bulletin states: “Cleaning can be done from a truck mounted unit outside the facility with only the hose and wand brought inside, or where a truck mounted unit cannot reach (such as a high rise), by a portable, self-contained system brought into the facility.”

Which method cleans best?

Dry Foam:? The carpet cleaner applies shampoo to your carpet, allows it to dry, and
then, without rinsing, sucks the dried shampoo into a vacuum. Can you imagine
applying shampoo to your hair, allowing it to dry and then removing the shampoo
from your head with a vacuum? This method leaves dirty residue in your carpet, which
is one reason dry foam is not too effective.

Bonnet cleaning (so-called dry cleaning):? This method is similar to dry foam except that
the company sets a large cotton bonnet on your carpet and with a floor polishing buffer
machine on top ‘buffs’ the carpet. The rotating motion causes the bonnet to absorb dirt
from your carpet. This method is also called bonnet cleaning. Bonnet cleaning is like
trying to use a large wet towel or mop to rub the dirt out of your carpet.
Bonnet cleaning It’s not very effective.

Dry, absorbent powder:? The dry-compound method spreads a moist, absorbent
powder through the carpet. The powder is allowed to dry and then sucked in to a
vacuum. This method leaves dry sponge particles at the base of the carpet yarn. And
because the carpet is not rinsed.

Dry, absorbent powder this method is not very effective.

Can you guarantee that you will remove all of my stains?

In a word, no. We can guarantee that you will receive the most thorough and professional cleaning available, anywhere. Our equipment and extensive training allows us to remove almost any stain. However, there are instances when a spot may indeed be permanent. But we will usually be able to identify these problems prior to cleaning.

After you clean my carpets, will they re-soil quicker?

With our state-of-the-art truck mounted cleaning units, we completely rinse out all residue left behind by companies using outdated methods or do it yourself cleaning units.

How long does it take to clean my carpet?

The amount of time it will take depends on many factors such as the amount of furniture to be moved and the amount of stains and soil in the carpet. On average, it takes 10 -15 minutes to clean a room.

Do you move the furniture?

We move light furniture such as sofas, coffee tables, end tables, and chairs in larger rooms such as the living room, dining room, and family room. We do not move stereo equipment, big screen TVs, china hutches, pianos, and Beds.

How soon can I walk on it?

It would be best to stay off damp carpet to avoid tracking soil and allow the carpet to dry in it’s up position.. Be careful when stepping off the damp carpet onto tile or hardwood floors, you could slip. Carpet it will be slightly damp for a period of 4-6 hours. The home owner may use the carpet lightly immediately after cleaning by wearing the plastic booties we provide. Wait 24 hours before removing foam blocks and plastic tabs that are put in place to protect the furniture and carpet.

What type of chemicals do you use? And are they safe?

We are very proud of the fact that we use cleaning products that are soap free, hypo-allergenic, non-toxic with no VOCs and no off-gassing. Our cleaning products are absolutely the safest used in our industry today. We wouldn’t use anything we wouldn’t apply in our own homes.